Return Policy

At Earth Products Essentials, we're dedicated to your satisfaction with our high-quality CBD products. This policy outlines our straightforward return process, compliant with federal and state regulations for hemp-derived CBD (under 0.3% THC). Please review before purchasing.

Eligibility

• Unopened Returns: Accepted for products in original, sealed packaging within 30 days of purchase.

• Defective/Damaged Items: Notify us within 7 days of receipt for returns or replacements, even if opened. Provide proof (e.g., photos).

• Exclusions: No returns for opened/used products, personalized items, clearance sales, gift cards, or third-party purchases.

Return Process

1. Contact Support: Email returns@earthproductsessentials.com with your order number and reason.

2. Authorization: We'll provide a Return Merchandise Authorization (RMA) if approved.

3. Ship Back: Return via trackable method to the provided address. You cover shipping unless due to our error.

4. Refund/Exchange: Upon inspection, refunds (to original payment) or exchanges issued within 5-7 business days. Refunds exclude original shipping; prorated for promotions.

Key Notes

• Refunds: Full product cost plus taxes; store credit option available.

• Exchanges: For same item if in stock; pay/receive difference if prices vary.

• Legal Compliance: We may deny returns violating laws (e.g., state restrictions). Verify local CBD rules.

• Customer Tips: Review product details pre-purchase to minimize returns. Handle items carefully.

• Updates: Policy subject to change; check website for latest version.

For questions, contact us—we're here to help. Thank you for shopping with us!